Refund policy
At Fashion by Saima, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, you may request a return within 7 days of receiving your order.
Eligibility for Returns:
- Items must be unused, unwashed, and in their original condition
- All original tags and packaging must be intact
- Returns must be requested within 7 days of delivery
Non-Returnable Items:
- Sale or discounted items
- Items damaged due to misuse
- Accessories (if applicable)
Return Process:
To initiate a return, please contact us with your order details. Once your return is approved, we will guide you through the next steps.
Refunds:
- Refunds will be processed after we receive and inspect the returned item
- Shipping charges are non-refundable
- Refunds may take a few business days to reflect, depending on your payment method
Exchanges:
We only replace items if they are defective or damaged. Contact us within 7 days for assistance.
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