Refund policy

At Fashion by Saima, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, you may request a return within 7 days of receiving your order.

Eligibility for Returns:

• Items must be unused, unwashed, and in their original condition
• All original tags and packaging must be intact
• Returns must be requested within 7 days of delivery

Non-Returnable Items:

• Sale or discounted items
• Items damaged due to misuse
• Accessories (if applicable)

Return Process:
To initiate a return, please contact us with your order details. Once your return is approved, we will guide you through the next steps.

Refunds:

• Refunds will be processed after we receive and inspect the returned item
• Shipping charges are non-refundable
• Refunds may take a few business days to reflect, depending on your payment method

Exchanges:
We only replace items if they are defective or damaged. Contact us within 7 days for assistance.